SSPM is a high-impact approach to turning all customer-facing functions (e.g. sales and call centers) into better aligned, higher-performing, and more customer-focused operations.
Cable&Wireless On Demand Webinar Featuring Marcus Houghton, Commissions Manager at Cable&Wireless, who will discuss the importance of aligning business objectives with sales performance. Listen now>
Magnifying Glass on Performance Enhancement, March 2009 Featured Article in Contact Professional Read full article >
Sprint On Demand Webinar Learn how Sprint is transforming its business through active performance management and aligning operational metrics with agent-level action in order to drive real bottom-line results. Listen now>
Merced Executive Summit - September 15 - 17, 2009 “Don’t miss this opportunity to network with other sales and service industry leaders and hear how today’s top companies are driving business results with performance management.” Click here to register >
Merced Systems Announces Rapid Adoption of Merced Incentive Compensation Management Merced Systems Signs on Four North American Enterprise Customers in the First Three Months Read more >
MANAGEsmarter - How Variable Pay Pays for Itself Winning companies today are recognizing the power behind shifting sales performance goals away from purely volume-based targets... View full article >
