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Join Merced
Systems for an exclusive customer event - our
2009 Customer
Exchange in Atlanta.
The
Mansion on Peachtree
Buckhead
3376 Peach Tree
Road
Atlanta, GA 30305
Click
to view
hotel information
As
a member of the Merced Community, we invite you to attend this 1 day
session to hear how 3 leading companies are growing their
businesses during the economic downturn.
Find out how these
companies are taking
advantage of
performance management in the current economic
climate to gain
market share,
increase customer lifetime value, reduce costs,
and boost
customer loyalty.
Don't miss this
opportunity to network and share best practices with other sales and
service performance management leaders.
Click here
for a more detailed agenda.
East Coast Customer
Exchange
agenda highlights
include:
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Optional
Delta Site Tour: Tour Delta's Reservations Call Center
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Sprint Case Study:
Boosting Customer
Loyalty with Performance Management
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Coke Case Study: Gaining
Business Agility and Maintaining Superior Service with At Home
Agents
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