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Products


Merced Systems develops advanced performance management products that improve sales and service execution across the entire customer lifecycle, and drive employee behavior change resulting in a superior customer experience.

 

Merced Systems offers a variety of Enterprise and Express products to meet the needs of Sales and Service organizations:

 

All Merced Systems products are available both on-demand, and for on-premise deployments.

 

Merced Enterprise Products:

 

Merced Express Products:


Sales Contact
Center
Field
Service
Back
Office


Merced Systems solutions for Sales deliver multi-channel organizational alignment with corporate goals, optimal incentive program execution, and capabilities for enhanced team management. The business impact can be significant, and includes increases in revenue and sales force productivity, and reduced errors and time spent calculating and delivering incentive pay and commissions.

 

Download Merced Incentive Management ROI Datasheet

View Merced Incentive
Management Demo

Learn How STA Travel
Increases Sales

Learn How Cable&Wireless Responds to Changing Business Strategy

 

Click here to download other datasheets,
demos and case studies

Customers

Events

 

Webcast: The Value of Sales Performance Management —
July 24th, August 7th (10am), August 14th, August 21st, August 28th, 9am PT

Webcast: Reduce Operating Costs without Impacting Quality or Customer Experience
August 13th, 9am PT

Webcast: The Economics of Coaching
September 24th, 9am PT

2008 Executive Summit September 8th - 10th