Media Room

Merced Systems Company Profile
View our company profile on LinkedIn
Go>
Sales and Service Performance Management Group
Follow and comment on the latest discussion topics in our LinkedIn group
Go>

December 2011
ING DIRECT USA Satisfies Customers, Drives Sales With The "Un-Call Center"
customermanagementiq.com
more >
October 2011
The Gold in Social Customer Service
forbes.com
more >
October 2011
Coaching as a Strategy
connectionsmagazine.com
more >
September 2011
How Orange started to feel the love
lyonsdown.co.uk
more >
September 2011
Sprint Goes From Customer Satisfaction Laggard to Leader
destinationcrm.com
more >
August 2011
Want Loyal Insurance Customers? Align Four Key Customer Touch Points
insurancetech.com
more >
July 2011
Aligning Sales and Service to Improve Business Execution
1to1media.com
more >
April 2011
Making Metrics Matter at Sprint
ITBusinessEdge.com
more >
March 2011
Sprint's Compass Initiative Boosts Call Center Satisfaction
ITBusinessEdge.com
more >
August 2010
Merced Systems opens New EMEA Headquarters to Accommodate Growth
Callcentrehelper.com
more >
March 2010
The Times Supplement - Raconteur on Sales Performance
Modern Selling
more >


Joscelyn Zell
GCI PR
pr@mercedsystems.com
+1.503.260.1169
Dec 2, 2011
NICE to Acquire Merced Systems, the Leader of Service and Sales Performance Management Solutions
Go>
Nov 22, 2011
Merced Systems Sponsors Asia Pacific Contact Centre Association Leaders EXPO 2011
Go>
Nov 16, 2011
Ventana Research Reveals Benefits of Applying Performance Management in New White Paper
Go>
Nov 10, 2011
New CSO Insights Report Reveals Revenue Increases with Automation and Sales Coaching
Go>
Nov 8, 2011
US Airways Goes Live on Merced Systems’ Performance Management Suite
Go>
Nov 1, 2011
Merced Systems Named to Four Esteemed Fastest Growing High-Tech Industry Lists
Go>
Oct 31, 2011
Merced Systems Celebrates 10 Years Helping Global 2000 Companies Generate Revenue, Reduce Operating Costs and Improve Sales and Service Performance
Go>
Oct 27, 2011
Merced Systems Uncovers How Big Data and Analytics Can Accelerate Sales and Service Performance Management in Free Webinar
Go>
Oct 18, 2011
Merced Systems’ President Mark Selcow to Keynote on Applying ‘Moneyball’ Concepts to Sales Performance Management
Go>
Oct 6, 2011
Merced Systems Releases Sales Performance Management 4.0
Go>
 
View all releases >

Newsletter Sign-up


  •  

    * Required