Merced Systems Hosts Annual Customer Summit for Sales and Service Industry Leaders
Leading Industry Analyst Firm Vice President Michael Dunne among Keynote Speakers Redwood Shores, CA, April 6, 2010 — Merced Systems, Inc., the leading provider of sales performance management and service performance management solutions, today announced it will hold its annual Merced Systems Customer Summit on June 8th-10th in Orlando, FL. Now in its sixth year, the Merced Customer Summit brings professionals from top sales and service organizations within key U.S. and UK corporations in banking and finance, telecommunications, insurance, consumer products, travel and hospitality to network and share best practices in performance management. Conference activities include industry experts and customer-led breakout sessions on a wide range of topics, a first look at new capabilities and features in Merced products, business problem focused discussion groups, and opportunities to speak to Merced Systems’ functional experts. Opening keynote will be delivered by featured speaker Michael Dunne, research vice president at Gartner, Inc. The conference will conclude with Product Advisory Council meetings, delegations of Merced Systems customers who meet several times a year to discuss future product direction and power user feedback. "The Merced Systems Customer Summit attracts dedicated sales performance management and service performance management professionals and provides an opportunity for our customers to share ideas and best practices across roles, industries, and functions. Our goal is for executives, administrators and power users alike to come away with a valuable new perspective and a set of tools to support them in achieving their customer acquisition and loyalty objectives" said Mark Selcow, president of Merced Systems. About Merced Systems |
