2008 Performance Management
Company to Watch
— Intelligent Enterprise

2007 "Product of the Year"
— Internet Telephony

2007 "Product of the Year"
— Customer Inter@ction Solutions

2007 Silicon Valley Technology
Fast 50 Rising Star
— Deloitte

2006 "Product of the Year"
— Communications Solutions

2006 "Product of the Year"
— Customer Inter@ction Solutions

2006 ICCM Best in Show
— ICCM Conference & Expo

2006 Product of the Year
— Call Center Magazine

2005 Performance Management Market Penetration Leadership Award
— Frost & Sullivan
Download Award Research

2005 "Product of the Year"
— Customer Inter@ction Solutions

2005 "Vendor to Watch"
— CRM Magazine

Product of the Year
— Communications Solutions