Merced Systems In The News
August 2008
Merced Systems Joins Avaya DevConnect Program
TMCNet
Merced Systems Joins Avaya DevConnect Program
TradingMarkets.com
July 2008
Merced Systems, Inc. Experiences Record Growth,
Acquires Leading Incentive Compensation Management Vendor
in the First Half of 2008
CRM Xchange
Optimizing Sales in a Tightening Economy
Call Centre Clinic
June 2008
CFO Builds Merced Systems
Bay Area CFO
Merced Systems, Inc. Acquires Practique Associates, Europe's Leading Sales Performance Management Vendor
San Jose Business Journal
Merced Systems, Inc. Acquires Practique Associates, Europe's Leading Sales Performance Management Vendor
Yahoo! Finance
May 2008
Kaiser Permanente's Appointment and Advice Call Center Improves Employee Coaching and Development Activities
San Francisco Business Times
Kaiser Permanente's Appointment and Advice Call Center Improves Employee Coaching and Development Activities
CRMXchange Art of Coaching
ICMI
April 2008
2008 Bay Area CFO of the Year Awards
San Francisco Business Times
March 2008
Exclusive Interview: Mark Gally, Director of Marketing for
Merced Systems
B-Eye Network
Merced Intros New Service to Sales Best Practice and
Benchmarking Study
TMCNet
February 2008
Aligning Employee Goals with Strategic
Enterprise Goals through Performance Coaching
Contact Professional
Can Fringe Benefits Stem the Tide of Call Center Turnover?
CRMBuyer
Merced Systems, Inc. Grows Profitability for Fifth
Straight Year
Yahoo! Finance
January 2008 Intelligent Enterprise 2008 Editor's Choice Awards: Performance Management Company to Watch
Intelligent Enterprise
Advantages of PM Solutions
TMCNet
The Art of Coaching in the Contact Center
ManageSmarter
As the Call Center Turns ...
Managing Automation
Customer Interaction Solutions Product of the Year Award
Call Center Technology
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