Our Services

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Merced Systems provides a range of services in support of its Sales and Service Performance Management applications.

Client Services

Highly skilled and technical engagement teams ensures that customers experience a rapid and successful solution rollout. Using a proven methodology throughout its projects, Merced Systems engagement professionals guide the customer through the strategy, design, build and deployment process.
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Business Consulting

Our consultants have specialized experience in customer operations performance management. Merced consulting engagements can occur alongside Merced software deployments or as independent projects. The core benefit of a consulting relationship rests with the opportunity for clear strategic analysis of current organizational processes, as well as actionable recommendations for improvement and optimization. By evaluating both business and technology drivers that impact organizational results, Merced Systems consulting teams can lend objective expertise for greater return and improved operational performance.
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Education

Merced Systems provides comprehensive customer training services. Merced Systems training services ensure that the required skills are in place among end-users and system administrators to take over full administration and extension of Merced Performance Suite and Merced Incentive Management.
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Support

Merced Systems provides extensive technical support services.
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Hosting

Merced Systems hosting services reduce the need for internal IT resources while ensuring maximum availability through a highly secure network.
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Data Management

Merced Systems data management services help customers ensure data accuracy and quality by deploying a designated team to actively monitor data loads and validate results.
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Application Management

Merced Systems Application Management services help organizations deliver peak end-user performance while freeing up internal IT resources.
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