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Professional Services and Implementation
Merced Systems provides comprehensive professional services to help successfully design and implement Merced Systems performance management solutions. Merced Systems Client Services group staffs a dedicated project team for the life of the implementation period. Teams typically include an engagement manager, business analyst and integration engineer who become highly informed about the customer implementation, requirements, challenges and opportunities. Using a proven methodology, this engagement team designs, builds and deploys Merced Systems solutions alongside the customer organization. Team members use their performance management expertise to assess and qualify disparate data systems for optimal reporting. A cooperative model for engagement enables objective system definition and solution development between customer stakeholders and the implementation team. Merced Systems Client Services group has a proven history of success completing projects on time and on budget.
Client Services Include:
- Project Management
- Data Integration
- Solution Design
- Product Configuration
- Dashboards, Workflow and Report Design
- Incentive Plan Development
- Testing
- End-User Training
- Adoption Planning and Roll-Out
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