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Incentive Compensation

Organizations with large sales and service organizations maintaining incentive compensation plans are often hindered by manual, error-prone incentive management processes, shadow accounting, costly overpayment of compensation, and an inability to model, plan or optimize sales force compensation. By implementing a comprehensive incentive compensation plan, tied directly to overarching company goals and strategy, organizations are able to effectively drive long-term revenue growth. Merced Incentive Management, a category leading Incentive Compensation Management (ICM) application, delivers the tools organizations need to drive behavior change, achieve company strategy and optimize employee motivation and performance.

 

Common Incentive Compensation Challenges

  • Slow, manual, and error-prone incentive compensation calculation leading to payment mistakes and sales force mistrust
  • Lack of flexibility to change KPIs, goals and incentive plans to changing business needs
  • Gaining partner mindshare and loyalty to improve distribution leverage
  • Allocating channel management resources effectively and efficiently

Merced Performance Suite and Merced Incentive Management provide Sales organizations with the tools needed to align sales employee behaviors with corporate objectives, modify incentive plans rapidly and easily to meet changing business needs, accurately predict payouts, balance sales goals with other critical metrics including customer satisfaction and retention, and deliver the coaching and development tools needed to improve overall revenue generation.

 

Merced Incentive Management Benefits

  • Easily design and manage any compensation scheme
  • Deliver real-time online statements to every employee reinforcing specific behaviors and giving them the information needed to self-correct
  • Automatically track current and projected payouts
  • Rapidly update and create new payout schemes to meet changing business needs

 

Merced Performance Suite Benefits

  • Efficient and accurate employee productivity tracking and peer comparisons
  • Daily self-correction by processing, quality and client care associates
  • More effective employee coaching and development by supervisors and managers
  • Improved back-office productivity, accuracy, timeliness and customer satisfaction