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Retail Sales

Characterized by rapidly changing trends, increased competition, and demographic variances, the retail environment has become increasingly complex - fortunately the tools used to track and manage performance have become more powerful.

Common Retail Channel Performance Management Challenges

  • Distributed decision making resulting in non-standard policies and procedures
  • Inconsistent communication between individual retail operations and corporate decision makers
  • Underpowered sales due to rapidly changing inventory and sales promotions
  • Inflexible KPIs, reports and variable pay plans that quickly become outdated
  • No standard incentive, coaching, and management mechanisms

Merced Performance Suite and Merced Incentive Management support retail store operations to maximize performance across differing geographies, customer markets, and seasons by delivering automated reporting, incentive management, and performance management processes to every employee in the operation.

Merced Solution for Sales Performance Management

 

Merced Sales Performance Management Benefits

  • Consistent sales, service and customer experience across retail outlets
  • Improved managerial oversight across variable shifts and multiple supervisors
  • Accurate peer retail outlet and employee comparisons
  • Improved Incentive Compensation accuracy and alignment
  • Timely and accurate analysis and reporting