Scorecarding & Dashboards

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Being able to uncover and manage performance drivers is critical to improving the effectiveness and productivity of an operation. Merced Performance Suite and Merced Incentive Management Dashboards provide employees, supervisors, managers, and executives with a holistic view into sales pipeline, post sales, service levels, individual achievements, team, group, territory, and product performance along with other sales and service related metrics from across the organization. Highly personalized dashboards delivered to everyone in the organization - from front-line customer facing employee to executive - also provide continuous performance feedback enabling them to quickly self-correct and improve their own performance.